Books
- “Strength in What Remains” by Tracy Kidder (Biography)
- “The Spirit Catches You and You Fall Down: A Hmong Child, Her American Doctors, and the Collision of Two Cultures” by Anne Fadiman (Nonfiction)
- “What is the What” by Dave Egger (Fiction)
Data Sources, FAQs
- Frequently Requested Statistics on Immigrants and Immigration in the United States | Migration Policy Institute
- Language Characteristics of North Carolina’s Population | NC OSBM
- Frequently Asked Questions on Legal Requirements to Provide Language Access Services | Migration Policy Institute
Blogs, Newspaper Articles
- 2020 Neighborhood Support Circles Help Refugee Students Through Remote Learning | IndyWeek
- 2021CHCCS and community organizations support families facing language barriers | The Daily Tar Heel
- 2023 Stitching Hope: Student Project Brings Healing to Displaced Afghan Women | UNC Carolina Center for Public Service
- 2024 Community Organizations and Medical Professionals Collaborate to Improve Language Accessibility in Health Care | Exploring Health
Research Articles
- 2007 Language differences as a barrier to quality and safety in health care: the Joint Commission perspective – PubMed
- 2015 Experiences of Latinos with limited English proficiency with patient registration systems and their interactions with clinic front office staff: an exploratory study to inform community-based translational research in North Carolina
- 2016 The Association Between Limited English Proficiency and Unplanned Emergency Department Revisit Within 72 Hours – PubMed
- 2020 Implications of Language Barriers for Healthcare: A Systematic Review – PMC
- 2020 Language Assistance for the Care of Limited English Proficiency (LEP) Patients in the Emergency Department: A Survey of Providers and Staff – PubMed
- 2021 Association of limited English proficiency and increased pediatric emergency department revisits – PubMed
- 2023 Addressing Linguistic Disparities Begins with Language Data Collection – PMC
- 2013 Language affects length of stay in emergency departments in Queensland public hospitals – PMC
- 2012 Immigrants and the utilization of hospital emergency departments – PMC
- 2018 Use of Interpreter Services in the Emergency Department – ScienceDirect
- 2019 Improving Health by Engaging Refugees in Denver: This study examined health priorities for refugees in the Denver area, with language barrier being a top health priority
- 2020 Examining Health Care Access for Refugee Children and Families in the North Carolina Triangle Area
- 2024 Language Access for AAPI in NC_NCAAT.pdf
- Razai & Oakeshott (2023): Post-pandemic review explores immigrant ED utilization patterns, directly informing your focus on refugees and migrants in non-emergency settings. Immigrants and the utilization of hospital emergency departments
- Esmaili & Jenkins (2021): Afghan refugees’ struggles with NC’s healthcare system, providing specific, actionable insights for your study. Afghan refugees in NC face a challenging healthcare system
- UNC Health (2024): Case study details UNC Health’s strategies to improve access for refugees and migrants, offering examples of effective initiatives. UNC health care case study | Hyland
- NC DHHS (2024): Outlines health disparities in NC, providing critical context on systemic inequities impacting refugee and migrant healthcare access. NCDHHS Releases New Health Disparities Analysis Report
- Office of Civil Rights, HHS (2024): This guidance document explains federal language access requirements, essential for understanding policies serving non-English-speaking patients. HHS Office for Civil Rights Issues Letter to Health Care Officials to Clarify Civil Rights Language Access Requirements | HHS.gov | U.S. Department of Health and Human Services Office for Civil Rights LANGUAGE ACCESS PLAN 2024
- Karliner et al. (2023): Demonstrates the cost savings and improved outcomes from professional interpretation services, supporting arguments for enhanced language access in healthcare. Bridging the Language Gap in Healthcare: Implementing a Qualified Medical Interpreter Program for Lesser-Spoken Languages – PMC
- Sylvia E Twersky et al. (2024): The Impact of Limited English Proficiency on Healthcare Access and Outcomes in the U.S.: A Scoping Review